Our Services

Full-spectrum IT leadership and managed services designed for Texas businesses that are serious about growth.

Helpdesk Support

Responsive, knowledgeable support for your team so technical issues don't become productivity blockers. Our helpdesk handles day-to-day IT requests, software issues, and user onboarding/offboarding with fast turnaround times.

What you get

  • Ticketing system with SLA tracking
  • Remote and on-site support
  • User onboarding and offboarding
  • Software and hardware troubleshooting

Infrastructure as a Service (IaaS)

Texas Innovative Technologies operates its own private cloud infrastructure, giving your business a secure, dedicated environment to host your virtual servers without relying on public cloud providers. We own and manage the hardware, the hypervisor, and the network so you get enterprise-grade performance and reliability, backed by a Houston-based team you can actually reach.

What you get

  • Dedicated virtual server hosting on private cloud
  • Fully managed hypervisor and virtualization platform
  • Automated backup and disaster recovery
  • Guaranteed uptime SLA with local support
  • Scalable compute, memory, and storage
  • Your data stays in Texas with people you know

Network Management

Proactive monitoring and management of your network infrastructure. We keep your connectivity reliable, your equipment updated, and your performance optimized so your team can work without interruption.

What you get

  • 24/7 network monitoring and alerting
  • Firewall and router management
  • Wi-Fi design and optimization
  • VPN configuration and remote access

IT Infrastructure Assessment & Remediation

We audit your entire IT environment, hardware, software, network, security, and processes, and deliver a prioritized remediation plan. Know exactly where your risks are and what to fix first.

What you get

  • Full environment inventory and documentation
  • Risk-prioritized findings report
  • Remediation roadmap with cost estimates
  • Follow-through implementation support

Network, Server & Endpoint Management

Comprehensive management of your servers, workstations, and mobile devices. We handle patching, updates, configuration, and monitoring so your infrastructure stays healthy and secure.

What you get

  • Automated patch management
  • Endpoint detection and response (EDR)
  • Server health monitoring
  • Asset lifecycle tracking

Active Directory & Identity Management

Clean up and control your identity infrastructure. We manage Active Directory, implement least-privilege access, enforce MFA, and ensure the right people have access to the right resources.

What you get

  • Active Directory audit and cleanup
  • Multi-factor authentication (MFA) rollout
  • Role-based access control (RBAC)
  • Single sign-on (SSO) implementation

Cloud & Hybrid Environment Strategy

Whether you're migrating to the cloud, optimizing an existing cloud footprint, or managing a hybrid environment, we build and execute a strategy that balances cost, performance, and security.

What you get

  • Cloud readiness assessment
  • Microsoft 365 / Azure / AWS optimization
  • Cloud cost analysis and right-sizing
  • Hybrid connectivity and architecture

AI Implementation & Automation

Artificial intelligence is no longer just for enterprise companies. Texas IT helps small businesses cut through the hype, identify the tools that actually fit their operations, and deploy them in a way that delivers real, measurable value. From AI-powered workflow automation to intelligent business tools, we handle the implementation so your team can focus on using it.

What you get

  • AI readiness assessment and use-case identification
  • AI tool evaluation, selection, and deployment
  • Workflow automation with AI-powered tools
  • Integration with existing business systems
  • Staff training and adoption support
  • AI governance and usage policy development

Vendor Management & Contract Negotiation

Stop overpaying for underperforming vendors. We manage your IT supplier relationships, review contracts, negotiate renewals, and hold vendors accountable to their SLAs.

What you get

  • Vendor performance reviews
  • Contract negotiation and renewal management
  • Vendor consolidation recommendations
  • RFP and procurement support

Security Posture & Compliance Readiness

Understand your security gaps and build toward compliance before a breach or audit forces your hand. We assess your environment against industry frameworks and develop a practical remediation plan.

What you get

  • Security gap assessment (NIST, CIS, SOC 2)
  • Penetration testing coordination
  • Incident response planning
  • Compliance readiness (HIPAA, CMMC, etc.)

Fractional CTO / IT Director Guidance

Get a senior IT leader embedded in your business on a part-time basis. We provide technology strategy, executive-level IT planning, budget guidance, and board-ready reporting, all at a fraction of a full-time hire. This is ideal for businesses that have grown beyond ad-hoc IT but aren't ready to bring on a full-time CTO or IT Director.

What you get

  • Annual IT roadmap and budget planning
  • Technology vendor selection and oversight
  • IT policy development and governance
  • Executive and board-level reporting

IT Team Leadership & Process Documentation

If you have an internal IT person or small team, we provide leadership, mentorship, and structure. We also build the runbooks, SOPs, and documentation that every IT environment needs but rarely has.

What you get

  • IT team mentorship and oversight
  • Standard operating procedures (SOPs)
  • Runbook and knowledge base development
  • IT change management processes

Not Sure Where to Start?

Schedule a free 30-minute assessment. We'll review your environment and tell you exactly what we'd focus on first.

Get a Free Assessment